IT Help Desk Services
KDDI ensures client satisfaction by providing an IT Help Desk service as well as through an Engineer Dispatch service.
IT Help Desk
Our IT Help Desk provides telephone support, remote access support and, where necessary, onsite support in orde r to solve client problems promptly and efficiently.
Engineer Dispatch Service
Our Engineer Dispatch service provides support for customer IT environments through the deployment of our skilled and experienced engineers.
- Telephone Support/ Engineer Dispatch (for example, twice a week)
- Setup and Administration of Servers/PCs
- Total IT Management
- Vendor Management
- Equipment Asset Management
